Terms of service

Agreement to Terms

This document constitutes an electronic record under the Information Technology Act, 2000, and does not require physical or digital signatures. By accessing our website at https://milletmatters.com or placing an order with Millet Matters, you agree to be bound by these Terms of Service and all applicable policies.

About Millet Matters

Millet Matters is owned and operated by Udgith Millet Foods LLP, a Limited Liability Partnership incorporated under the The Limited Liability Partnership Act, 2008 with its registered office at 301, Vaishali Apartment, Parekh street, Girgaon, Mumbai, 400004. We specialize in providing high-quality millet-based food products across India.

User Responsibilities

By using our platform and services, you agree to:

  • Provide accurate, current, and complete information during registration and checkout
  • Be responsible for all activities that occur under your account
  • Use our services only for lawful purposes and in accordance with these terms
  • Not engage in any activity that could harm our platform or other users
  • Independently assess that our products meet your dietary requirements and restrictions

Product Information & Pricing

  • All product descriptions, nutritional information, images, and prices are subject to change without notice
  • We strive to display accurate product information but cannot guarantee that all details are error-free
  • Prices displayed include applicable taxes unless otherwise mentioned
  • We reserve the right to correct any pricing errors and cancel orders with incorrect pricing

Order Processing & Payment

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order for any reason
  • Payment must be completed before order processing begins
  • We accept various payment methods as displayed during checkout
  • All transactions are processed securely through trusted payment gateways

Intellectual Property

  • All content on our website, including text, graphics, logos, images, and software, is owned by or licensed to Millet Matters
  • You may not reproduce, distribute, or create derivative works from our content without written permission
  • Unauthorized use of our intellectual property is prohibited and may result in legal action

Limitation of Liability

  • Our liability for any claim related to our products or services shall not exceed the amount paid by you for the specific product or service
  • We are not liable for any indirect, incidental, special, or consequential damages
  • We do not guarantee that our website will be error-free or uninterrupted
  • Use of our website and products is at your own risk

Food Safety & Allergies

  • Please read all product labels and descriptions carefully
  • Inform us of any food allergies or dietary restrictions before ordering
  • We cannot guarantee that our products are free from all allergens due to shared manufacturing facilities
  • Consume products before their expiry date and store as directed

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy policies, or practices of these external sites.

Indemnification

You agree to indemnify and hold Millet Matters harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our control, including natural disasters, government actions, strikes, or technical failures.

Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

Contact Information

For any questions regarding these terms or our services, please contact us at:

  • Email: orders@milletmatters.com
  • Phone: +91 9820805229 
  • Address: 301, Vaishali Apartment, Parekh street, Girgaon, Mumbai, 400004

Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our website, and continued use of our services constitutes acceptance of the modified terms.

Last Updated: May 23, 2025

These policies are designed to ensure a transparent and fair experience for all our customers while maintaining the quality and integrity of our millet-based products.